bdx8 Privacy Policy
This policy explains in detail how your personal information is collected, used, and protected at bdx8.
1. Introduction
bdx8 ("we", "us", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. By using our website, you are considered to have accepted the terms described in this privacy policy.
This privacy policy explains the purposes for which bdx8 collects your personal information, how it is stored and processed, and the steps we take to protect your information. We believe that a long-term relationship is built on transparency and trust.
This policy applies to all bdx8 services — live casino, slots, cricket betting, Fortune Horse, Rummy, and all other gaming services. Continued use of our services means you agree to the terms of this policy.
2. What Information We Collect
bdx8 collects only the information necessary to provide our services. The different categories of information are described below:
Identity Information
- Full name and date of birth
- Email address
- National ID or passport number (for age verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account details (for transaction verification)
- Bank account details
- Deposit and withdrawal history
Technical Information
- IP address and device identifier
- Browser type and version
- Operating system
- Session cookies and log data
Gaming Activity Information
- Play history and betting patterns
- Preferred games and categories
- Login times and activity logs
- Bonus and promotion usage information
3. How We Collect Information
bdx8 collects your information in several ways, including:
- Registration process: Information you provide when opening an account is collected directly.
- Transaction processing: Financial information is verified during deposits and withdrawals.
- Cookies and tracking: Technical information is collected automatically while browsing the website.
- Customer support: Information provided during contact via live chat or email is stored.
- Third-party verification: Trusted third parties may be used to confirm identity during the KYC (Know Your Customer) process.
4. Purpose of Using Information
bdx8 uses collected information only for the following legitimate purposes:
Account Management
Information is used to create, maintain, and keep your account secure.
Identity Verification
Information is required to complete age verification (21+) and the KYC process.
Transaction Processing
To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Fraud Prevention
Information is analysed to prevent fraud, money laundering, and unauthorised access.
Customer Support
To resolve your issues quickly and effectively and to provide 24/7 support.
Responsible Gaming
To monitor your gaming patterns to ensure responsible gaming and to provide assistance when needed.
5. Data Security Measures
bdx8 has implemented the highest standard of security measures to protect your personal and financial information. Our platform uses SSL encryption technology, which protects your information from third parties.
Our security framework includes:
- 256-bit SSL/TLS encryption — all data transfers are secured
- Two-Factor Authentication option
- Firewall and intrusion detection system
- Data stored in encrypted databases
- Regular security audits and penetration testing
- Restricted access control — only authorised staff can access information
However, 100% security over the internet cannot be guaranteed. We ask that you use a strong password and do not share your login details with anyone.
6. Cookies Policy
Cookies are used on the bdx8 website. Cookies are small text files stored in your browser that help improve your experience.
Essential Cookies
Required for the core functionality of the site. Used to manage login sessions, security tokens, and shopping cart operations. These cookies cannot be disabled.
Functionality Cookies
Help remember your preferences — such as language settings and gaming preferences. These cookies personalise your experience.
Analytics Cookies
Used to understand which pages on the site are visited most and how users navigate the site. This information helps with site improvement.
Security Cookies
These cookies are used to detect fraudulent activity and ensure the security of the platform.
You can control or delete cookies from your browser settings. Please note that disabling cookies may affect how some services function.
7. Data Sharing and Disclosure
bdx8 never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
Service Provider Partners
Limited information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners operate under strict confidentiality agreements.
Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. In such cases, we provide only the information legally required.
Fraud Prevention
Information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.
Business Restructuring
If bdx8 is ever merged, acquired, or restructured, user information may be transferred to the new entity. You will be notified in advance in such a case.
8. Data Retention Period
bdx8 retains your information for as long as it is needed to provide services or meet legal obligations. Specifically:
- While the account is active: All information is fully retained.
- After account closure: Financial and identity-related information is retained for the period required by legal obligations.
- Transaction records: Retained for the period required by financial regulations.
- After the retention period ends: Information is securely deleted or anonymised.
9. Your Rights and Controls
As a bdx8 user, you have the following rights regarding your own information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction.
Right to Deletion
In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
Right to Object to Processing
You may object to your information being used for marketing or profiling purposes.
To exercise these rights, contact our support team. We provide 24/7 live chat support in Bengali directly on the website. You can also reach us by email: [email protected]
10. Protection of Minors' Information
bdx8 provides services only to individuals aged 21 or older. We do not knowingly collect information from minors on our platform.
Age verification is mandatory during the registration process. If it comes to our attention that information from a minor has been collected by mistake, the relevant account will be closed immediately and the information will be deleted.
Parents and guardians are requested to ensure their children cannot access this platform. If you become aware of a minor using the platform, please contact us immediately.
11. Policy Changes and Updates
bdx8 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be posted on the website.
- A message will be sent to your registered email address.
- The date of the change will be updated at the top of this page.
If you continue using bdx8 after the changes, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week.
Contact the bdx8 Support Team
For privacy-related requests, write "Privacy Request" in the subject line of your email. We will respond as soon as possible.
For more information, see our Terms and Conditions and Responsible Gaming pages.